© 2025 Petzl Distribution
© 2025 Petzl Distribution
© 2021 Petzl Distribution - Jeremiah Watt Photography
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Repairability Focus On a Few Key Figures From 2024
Packaging — A Major Step Towards Zero Plastic
For the past five years , we ’ ve been committed to an ambitious project : eliminating plastics from all our packaging . This time ,
the packaging for our VERTEX and STRATO professional helmets have been completely redesigned with sustainability in mind .
After years of research , we ’ ve implemented a plastic - free packaging solution . The new design replaces a plastic protective
cover with a removable sheet made of virgin fiber paper , which is 100 % recyclable . The reinforced packaging is open on the sides
so customers can see the helmet color and the shelf display function has been updated . We also improved the stackability of the
packaging , reducing volume by 30 % during shipping .
Our helmet packaging went from using 12 metric tons of plastic to using zero plastic — saving approximately 92 metric tons
of CO
2
per year .
Spare Parts
You can now visit this section on the Petzl website to find
a complete list of available spare parts , including detailed
descriptions and product compatibility . Depending on the part
and product category , there are two ways to access spare parts :
• Order spare parts directly : Approximately 80 % of parts are
available to resellers on the Petzl Dealer website , or through
an authorized distributor for end users .
• Parts that require confirmation by our After Sales team : for safety
or compliance reasons , certain parts are not available for direct
order . For PPE ( Personal Protective Equipment ) , it ’ s crucial to
ensure that you ’ ve selected the correct spare part and that it
is installed correctly .
The RIG Is Now Repairable !
Petzl is now working to identify which components experience the
most wear during the product design phase to make future repairs
easier . The new RIG descender is a perfect example — it ’ s available
in a repairable version . To meet the demands of intensive use and
provide a more sustainable solution , the cam and axle can now be
replaced using a repair kit ( sold separately ) .
Extending the Usable Life
One key objective of our spare parts program is to extend the usable life of our products . Please note , this does not refer to extending
the maximum lifespan of a piece of equipment . Instead , it means that by replacing a worn or broken part on a product , we can avoid
throwing out a product that can still be made functional .
Repairability is a major challenge today , as we strive to consume less and extend the lifespan of products .
At Petzl , we ’ ve implemented a repair program that includes easier access to spare parts and repair services .
But we ’ ve taken it a step further : with the new RIG descender , repairability was built into the very heart of its design .
Our Commitment to Sustainability Giving Materials a Second Life Reducing Plastic Packaging
Since 2024 , 21 tons of
rope scraps have been
given a second life — either
transformed into recycled
nylon or used as padding
material .
Each year , Petzl invests
1 % of its revenue to
reduce its environmental
impact and make
its operations more
sustainable .
100 % of our industrial waste is now
repurposed .
We reduced our plastic packaging by
70 tons , from 80 tons in 2021 to 10 tons
in 2024 .
Corporate Social Responsibility
Spare Parts
LIGHTING VERTICALITY
Learn more